Privacy Policy

Last Updated: September 1, 2026

SriGuru Global Exports (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an enquiry, request product information, or communicate with us.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your personal information.

  1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact Information

  • Full name
  • Business email address
  • Phone number / WhatsApp number
  • Company name
  • Job title or business role

Business and Enquiry Information

When you enquire about our products or services, we may collect:

  • Product of interest
  • Arabica or Robusta requirements
  • Estimated purchase quantity
  • Purchase frequency
  • Destination country or port
  • Expected purchase timeline
  • Current sourcing or importing information
  • Sample requirements
  • Other information you voluntarily provide in your enquiry

Website Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Referring website
  • General website usage information

This information may be collected through cookies, analytics tools, or similar technologies.

  1. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests
  • Provide product information, specifications, quotations and samples
  • Understand your sourcing requirements
  • Communicate with you regarding our products and services
  • Process and manage business enquiries
  • Follow up on quotations and commercial discussions
  • Improve our website, products and customer experience
  • Maintain business records
  • Prevent fraudulent, unauthorized or abusive activity
  • Comply with applicable legal and regulatory requirements
  • Send relevant business communications where permitted by applicable law

We do not sell your personal information to third parties.

  1. Communication Through Email, Phone and WhatsApp

If you provide your email address, phone number or WhatsApp number through our website, enquiry forms, Meta Lead Ads, Instagram, or other communication channels, we may use that information to respond to your enquiry and communicate with you regarding your business requirement.

For example, if you request information about green coffee beans, we may contact you regarding:

  • Arabica or Robusta specifications
  • Product availability
  • Pricing and quotations
  • Samples
  • Packaging
  • Shipping
  • Export documentation
  • Your purchasing requirements

You may request that we stop sending non-essential marketing communications at any time.

  1. Information Submitted Through Meta / Facebook / Instagram Lead Forms

We may receive information that you voluntarily submit through lead-generation forms on platforms such as Facebook and Instagram.

This may include your:

  • Name
  • Email address
  • Phone/WhatsApp number
  • Company name
  • Job title
  • Product requirements
  • Estimated purchase quantity
  • Purchase frequency
  • Destination
  • Purchase timeline
  • Other information submitted through the form

We use this information to respond to your enquiry and evaluate your business requirements.

Your use of Facebook, Instagram and their lead forms is also subject to the privacy policies and terms of those platforms.

  1. Sharing of Information

We may share personal information only when reasonably necessary for legitimate business, operational or legal purposes.

This may include sharing information with:

  • Service providers supporting our website or business operations
  • Technology, hosting, analytics or communication service providers
  • Professional advisers where necessary
  • Government authorities or regulatory bodies where legally required
  • Logistics or business partners where necessary to fulfil a specific business transaction and where appropriate

We do not sell or rent your personal information to third parties.

  1. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

  1. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand website traffic and improve user experience.

We may use analytics or advertising technologies provided by third-party services. These technologies may collect information about website usage and interactions.

You can control or restrict cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, fulfilling transactions, resolving disputes, complying with legal obligations and protecting our legitimate business interests.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

  1. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information where legally applicable
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Opt out of non-essential marketing communications

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

  1. International Data Transfers

SriGuru Global Exports may communicate and conduct business with customers, suppliers and service providers located in different countries.

Where personal information is transferred internationally, we will take reasonable steps to handle the information in accordance with applicable privacy and data-protection requirements.

  1. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, logistics providers or other external websites.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

  1. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children.

We do not knowingly collect personal information from children for the purpose of providing our business services.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or services.

Any updated version will be published on this page with a revised “Last Updated” date.

  1. Contact Us

If you have questions about this Privacy Policy or want to make a request regarding your personal information, please contact:

SriGuru Global Exports

Website: sriguruglobalexports.com

Email:info@sriguruglobalexports.com

Phone / WhatsApp: +91 78299 02777

Business Address: No 90/1, G.M layout Kanakanagar,Seegehalli Main Road, Yeshwanthpur Hobli, Magadi Road, Bangalore- 560091, Bangalore, India, Karnataka

By using our website or submitting an enquiry through our website, Meta Lead Ads, Instagram or other enquiry channels, you acknowledge that you have read this Privacy Policy.